Skip to main content

Platform feature

Your CRM, Finally All in One Place

Scattered spreadsheets and a dozen disconnected apps lose deals. Pineapple Pulse keeps every contact, conversation and opportunity in one CRM your whole team can actually use.

Why it matters

Built to do more, in less time.

A CRM should make selling easier, not add another tab to your day. Pineapple Pulse gives you a single source of truth for every lead — their details, their full conversation history across email, SMS and calls, and exactly where they sit in your sales process.

Drag deals through visual pipelines. Build a pipeline for every part of your business — new enquiries, quotes, onboarding, renewals — and move opportunities forward with a simple drag. At a glance you can see what is stuck, what is closing and where revenue is hiding.

Smart lists and custom fields put the right contacts in front of the right person at the right time. Tag, segment and filter your database however you work, then trigger automated follow-up the moment a deal changes stage.

Because the CRM is connected to every other tool in Pineapple Pulse, a booked appointment, a paid invoice or a new form submission updates the contact record automatically. Your team stops doing data entry and starts doing follow-up.

What you get

Everything packed into one feature.

  • One unified contact record

    Every email, text, call and note attached to a single timeline.

  • Unlimited visual pipelines

    Map every sales and onboarding process with drag-and-drop stages.

  • Smart lists & segmentation

    Filter and tag contacts to target the right people instantly.

  • Custom fields for your business

    Capture the exact data you need on every lead and customer.

  • Automated stage triggers

    Fire follow-up workflows automatically as deals move forward.

  • Team-wide visibility

    Assign owners, set permissions and see every rep's activity.

  • Built-in communication

    Email, call and text contacts without leaving the record.

  • Mobile app access

    Manage pipelines and reply to leads from your phone.

How it works

Up and running in four steps.

  1. Import your contacts

    Bulk-import by CSV or sync from your existing tools in minutes.

  2. Build your pipelines

    Create stages that match how your business really sells.

  3. Automate the follow-up

    Trigger emails, texts and tasks as deals change stage.

  4. Close and report

    Track conversion, revenue and team performance in real time.

Ready when you are

See your whole pipeline in one view.

Book a demo and we'll show you how Pineapple Pulse organises every lead and deal automatically.

No lock-in contract
Onboarding & 10am–10pm support
800+ integrations

Common questions

Frequently asked about CRM & Pipeline Management this feature.

  • Yes. You can bulk-import contacts, companies and pipeline data by CSV, and our onboarding team helps map your fields and rebuild key automations so nothing is lost in the move.
  • Pineapple Pulse supports unlimited pipelines and contacts on every plan, so you can model as many sales, onboarding or service processes as your business needs.
  • Absolutely. Add team members, assign contact and pipeline owners, and use granular permissions to control who can see and edit what.
  • Yes. Every email, SMS and call is logged automatically against the contact, giving you a complete, searchable history of every interaction in one timeline.

Ready when you are

Run this — and your whole business — in one place.

Pineapple Pulse brings every tool together. Book a demo to see the full platform.

No lock-in contract
Onboarding & 10am–10pm support
800+ integrations

Loved by agencies & businesses

Teams that switched aren't going back.

“We cancelled five separate subscriptions the month we switched. Everything our agency needs — CRM, funnels, email, SMS and reviews — now lives in one place, and our software bill dropped by more than half.”

Marcus T. Marketing Agency Owner
  • “We cancelled five separate subscriptions the month we switched. Everything our agency needs — CRM, funnels, email, SMS and reviews — now lives in one place, and our software bill dropped by more than half.”

    Marcus T.

    Marketing Agency Owner

  • “The automations are the game changer. Every new lead gets an instant text and a follow-up sequence without us lifting a finger. Our booked appointments nearly doubled in the first quarter.”

    Priya S.

    Med Spa Owner

  • “Setup was far easier than I expected. The onboarding team rebuilt our pipeline and key workflows with us, and the in-app chat support has answered every question fast since.”

    Daniel R.

    Real Estate Team Lead

  • “Being able to white-label Pineapple Pulse and resell it to our clients added a whole new revenue stream. It looks like our own software and the clients love it.”

    Aisha K.

    Agency Founder

  • “The review requests run automatically after every job. We went from a handful of Google reviews to hundreds, and the reputation dashboard makes it easy to reply in seconds.”

    Tom W.

    Home Services Owner

  • “We cancelled five separate subscriptions the month we switched. Everything our agency needs — CRM, funnels, email, SMS and reviews — now lives in one place, and our software bill dropped by more than half.”

    Marcus T.

    Marketing Agency Owner

  • “The automations are the game changer. Every new lead gets an instant text and a follow-up sequence without us lifting a finger. Our booked appointments nearly doubled in the first quarter.”

    Priya S.

    Med Spa Owner

  • “Setup was far easier than I expected. The onboarding team rebuilt our pipeline and key workflows with us, and the in-app chat support has answered every question fast since.”

    Daniel R.

    Real Estate Team Lead

  • “Being able to white-label Pineapple Pulse and resell it to our clients added a whole new revenue stream. It looks like our own software and the clients love it.”

    Aisha K.

    Agency Founder

  • “The review requests run automatically after every job. We went from a handful of Google reviews to hundreds, and the reputation dashboard makes it easy to reply in seconds.”

    Tom W.

    Home Services Owner